Privacy Policies

Starting with 25 May 2018, Regulation 2016/679/EU on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the “Regulation”) will be applied by all Member States of the European Union. The Regulation aims to create a single and uniform legislative framework across the European Union, eliminating the need for national implementing measures.

It is responsible for the operation of the website www.primera.ro and has the capacity of operator SC Primera Interiors SRL, registered at the Trade Register under number J12/3495/2005, unique identification code RO17998607 with registered office in Pompiliu Teodor str., no. 1A, Cluj-Napoca, Cluj county.


This web page is intended exclusively for users over the age of 18.

In order to comply with our obligations deriving from the Regulation, and considering that the protection of your data is a major and constant concern for us, we have developed this document, which sets out the categories of personal data that we collect when you visit our website, the purpose and basis of the processing, the duration of the processing, where we store and to whom we transmit this data, as well as the rights you have as a data subject, specifically implemented to ensure the protection of your fundamental rights and freedoms and in particular of their right to the protection of personal data.


Definitions 

  • "personal data"

Any information regarding an identified or identifiable natural person ("data subject"); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more many specific elements, specific to its physical, physiological, genetic, psychological, economic, cultural or social identity.

  • "processing"

Any operation or set of operations performed on personal data or sets of personal data, with or without the use of automated means, such as collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion or destruction;

  • "operator"

The natural or legal person, public authority, agency or other body that, alone or together with others, establishes the purposes and means of processing personal data; when the purposes and means of processing are established by Union law or domestic law, the operator or the specific criteria for its designation may be provided for in Union law or domestic law;

  •  "authorized person"

The natural or legal person, public authority, agency or other body that processes personal data on behalf of the operator;

We assure you that your personal data is processed legally, fairly and transparently only for the fulfillment of the explicit purposes that have been brought to your attention.

SC Primera Interiors SRL as operator, processes data in a way that ensures adequate security of personal data, including protection against unauthorized or illegal processing and against accidental loss, destruction or damage, by taking technical or organizational measures corresponding to.

Your personal data that we process. The goal. The basis. Duration of Processing

We only collect from you the personal data that is necessary for us to be able to provide you with the possibility to use our website, to be able to fulfill your orders and to be able to provide you with access to our products and to be able to keep you informed about our products, services and offers (direct marketing), to the extent that this is permitted by legal regulations or based on your consent.

In general, we process the following personal data of yours:

  • Name and surname
  • Contact address and delivery address
  • Phone number
  • Email address
  • IP

Each category of data will be collected for specific, explicit and legitimate purposes and are not subsequently processed in a way incompatible with these purposes and will be for a period that does not exceed the period necessary to fulfill the purposes for which they are processed.

In order to ensure the principle of information transparency when processing your personal data, we inform you in the following how we process your data, the purposes and the legal basis (legal basis) of the activities through which we process your data.

1. Creating an account

When creating a user account on our primera.ro website, we request and collect your name, surname, address, no. phone and email address, IP.

We need this personal data for pre-contractual purposes, to allow you to access our products and to place an order, the basis of the processing being the contractual obligation. To the extent that you do not agree with the processing of your data, SC Primera Interiors SRL will not be able to honor and deliver your orders.

Your personal data will be kept for the entire existence of the created account, until the account is deleted, but no longer than a period of 3 years from the date of the last login to the account or the last order. We will notify you before closing your customer account and deleting all data associated with that customer account. To the extent that after the creation of the account you placed an order, your data will be kept for a period of 3 years from the date of placing the last order, this being the limitation period.

Your data processed at the time of account creation is not subject to a decision based solely on automatic processing, including profiling, will not be disclosed to any third party and will not be subject to a transfer to a third country or international organization.

2. Placing an order

When completing and finalizing the order form, we request and collect from you your name, surname, contact address, delivery address, no. phone and email address and IP

These personal data are necessary for us for contractual purposes, to be able to honor your orders, deliver the products to the indicated address, execute our warranty obligations associated with the products, or, as the case may be, make a product return. The basis of the processing is the contractual obligation between the parties as established by the Terms and Conditions. To the extent that you do not agree with the processing of your data, SC Primera Interiors SRL will not be able to honor and deliver your orders.

At the same time, your personal data is necessary for us to complete and deliver the tax invoices related to the delivered products. Your online payment data will not be accessible nor will it be stored by SC Primera Interiors SRL, but only by the provider of the electronic payment service or by another entity authorized to provide card identification data storage services, about whose identity you will be informed of, prior to the actual entry of the details of the card you use for online payment. The only payment data we will store is the date the transaction was initiated and completed, as well as the payment status. Pursuant to the legal obligation, your personal data required for the preparation of payment documents will be provided to our contractual partners who provide us with IT services and will be used for the purpose of submitting tax and accounting returns to the tax authorities.

Your personal data will be kept for the entire duration of the contractual relationship as well as for a period of 3 years from the date of placing the last order, this being the limitation period.

In order to be able to execute on time and according to the obligations assumed, your personal data will be disclosed to our trusted contractual partners, carefully selected:

  • the provider of the data storage service on external servers located in Romania;
  • provider of accounting services
  • the provider of communications and email transmission services;
  • the mobile phone service provider that helps us keep in touch with you, located in Romania;
  • couriers with whom we have concluded a contractual relationship;
  • online payment service processors

Your data processed at the time of account creation is not subject to a decision based solely on automatic processing, including profiling, and will not be subject to a transfer to a third country or international organization.

3. Newsletter – direct marketing

Subscribing and unsubscribing to the newsletter on www.primera.ro is free and voluntary and is done exclusively on the basis of your consent. The Newsletter is a means of periodic, exclusively electronic (e-mail, SMS) information on the Goods, Services , Promotions, etc. to the Seller within a certain period, without any commitment on the part of the Seller with reference to the information contained therein.

In order to provide marketing services, we collect your e-mail address, no. phone number, name, surname. This data will be used exclusively to keep you informed about our products, services and offers. The basis for the processing of personal data is your consent, the duration of the processing being the entire duration of the existence of the consent.

The consent can be withdrawn at any time by an email sent to the email address office@primera.ro or by accessing the unsubscribe link in the email received from us and will result in the termination of processing. The withdrawal of consent will not affect the legality of the processing carried out before its withdrawal.

Your data will not be transferred to any other operator or proxy and will not be transmitted to any third country and or international organization

4. Cookies

The website www.primera.ro uses cookies, which are data stored on the user's hard disk, containing information about the user. The use of the cookie mechanism is an advantage for the visitors, it allows memorizing some navigation options on the site such as the language in which the site is displayed, the type of filters that are applied when displaying certain pages, memorizing the username and password for quick access to the site's content. Not accepting a cookie does not mean that the user will be denied access to browse the site or read its content. With the help of cookies, site owners can monitor and segment users' interests towards certain areas or applications of the site, which subsequently allows them to improve the browsing experience, introduce relevant content for the user, etc. Some of our business partners use cookies on our site (eg: those who advertise). However, we do not have access to nor can we control these cookies.

These cookies allow us to save your email address so that you are recognized and logged in automatically on your next visit.

Of course you can access our website without cookies.

If you do not want us to recognize your computer, you can prevent the storage of cookies on your hard drive by disabling the storage of cookies in your browser settings. You can consult the detailed operation method in the instructions of your browser. If not accept cookies, this may lead to functional limitations of our offers.

5. Links

This site contains links to other sites. SC Primera Interiors SRL is not responsible for the privacy policy practiced by them. We recommend that you consult in advance the legal terms and other information regarding the collection of personal information. The rules set out in this text apply only to the information collected on this site.

When you access a web page that contains plugins, your browser establishes a direct connection to the servers of the respective providers. The content of the plugins will be transmitted by the respective provider directly to your browser and will be integrated by it into the web page. By integrating the plugins, the respective provider receives the information that your browser has accessed our website. This happens regardless of whether you have a profile on that social network or have just logged in.

If you are logged in to the respective social network, it can assign your visit to our website to your profile on the respective social network. If you interact with plugins, for example by pressing the "Like" button on Facebook or making a comment, the corresponding information will be transmitted directly to the respective provider and stored there.

Information on the purpose and volume of data collection, processing and further use of personal data by the respective provider, as well as your rights and setting possibilities regarding them in order to protect your privacy can be found in the data protection instructions of the respective provider .

Security of your personal data

The security of your personal data is a priority for us. We assure you that any data processing is carried out in compliance with the principles guaranteed by the Regulation and processed in a way that ensures the adequate security of personal data, including protection against unauthorized or illegal processing and against accidental loss, destruction or damage , by taking appropriate technical or organizational measures, by implementing appropriate internal data protection policies.

This site adopts all necessary security measures to protect the personal information of our users. When filling in personal data on our website, the information will be protected both offline and online. All personal information will be processed through secure pages that use the SSL encryption system, marked with a lock symbol, positioned at the bottom of the Microsoft Internet Explorer browser window.

Your rights as a data subject

Regulation 679/2016 ensures the protection of the fundamental rights and freedoms of natural persons and in particular their right to the protection of personal data.
With regard to your personal data, you have the right to request the exercise of any of the following rights in order to guarantee the protection of your personal data:

  • the right to have access to your data: you can request to be notified of the categories of personal data that are processed, the purpose for which the processing takes place, the recipients to whom they were or will be communicated, the period for which it is expected that they will be stored or, if this is not possible, the criteria used to establish this period; the existence of an automated decision-making process including the creation of profiles;
  • the right to request the rectification of data: in the situation where there are errors regarding the data being processed for you, you have the possibility to request their correction or completion. Undersigned, we will communicate the rectification to each recipient to whom the data was sent, unless this proves impossible or involves disproportionate efforts
  • the right to request the restriction of data processing: you have the right to request the restriction of data processing in the following situations: if you have contested the accuracy of the data, for a period that allows us to verify the accuracy of the data; if the processing is unlawful and you object to the deletion of the personal data, requesting instead the restriction of its use; if the undersigned no longer needs the personal data for the purpose of processing, but you request them for establishing, exercising or defending a right in court; if you have objected to the processing for the time period in which it is checked whether the legitimate rights of the controller prevail over your rights.
  • the right to request data deletion: you can request the deletion of processed data, if the data are no longer necessary to fulfill the purposes for which they were collected or processed, if you have withdrawn your consent and there is no other legal basis for the processing; if you object to the processing and there are no overriding legitimate grounds for the processing; personal data were processed illegally; personal data must be deleted to comply with a legal obligation; personal data were collected in connection with the provision of information society services.
  • the right to request data transfer (to data portability): you can request the transfer of your data to another operator if the processing is based on your consent and the processing is automatic
  • the right to object to processing: you have the right to object at any time to the processing of your data for direct marketing purposes, including profiling, in which case your data will be deleted.
  • the right to object to being subject to automated decisions based solely on automated processing, including profiling.

All these rights can be exercised by a simple request addressed to SC Primera Interiors SRL, as operator, at our headquarters or at the email address office@primera.ro

If you believe that your rights have been violated, you can file a complaint with the National Authority for the Supervision of Personal Data Processing.

This Policy is completed with the other specific policies of SC Primera Interiors SRL and the Terms and Conditions that you can access from our website. Any change in the terms of this policy will be communicated to users by e-mail, so that they are permanently informed about the information we collect, how we use it and under what circumstances, if any, we make it public. Users will be able to agree or disagree with the use of information for other purposes. We will use the information in accordance with the policy under which the information was collected.

This notice to you is limited to our web page and does not apply to third party web pages that may be accessed through this web page. We have no influence on the processing of data by these third-party operators and assume no responsibility or liability in relation to these web pages.

SC Primera Interiors SRL
office@primera.ro